User Agreement

Key Definitions

Website Visitor, User — an individual visiting the website https://omyclasses.com, accepting the terms of this Agreement and wishing to obtain information or use the goods or services of omyclasses.com.

Buyer — a User who has placed an Order for the purpose of purchasing Goods and Services on the omyclasses.com website.

Seller in the Republic of Kyrgyzstan:

Individual Entrepreneur Zykin Ilya Nikolaevich (TIN: 20211198450054)

Online Store — an Internet website owned by the Seller, located on the Internet at https://omyclasses.com, where Goods and Services offered by the Seller for purchase are presented, as well as the terms of payment and delivery of Goods and Services to Buyers.

Website — https://omyclasses.com.

Goods and Services — one-time and periodic, informational and entertainment events, webinars, access to initial broadcasts and recordings of events, and other informational materials offered for sale on the Seller’s Website.

Order — a duly placed request by the Buyer for the purchase and delivery of Goods and Services to the address specified by the Buyer or contact information provided to the Seller.

1. General Provisions

1.1. The Seller sells Goods and Services through the Online Store at https://omyclasses.com or through other information sources, websites, and Internet resources controlled by the Seller.

1.2. By ordering Goods and Services through the Online Store, the User agrees to the terms of sale of Goods and Services outlined below (hereinafter — Terms of Sale of Goods and Services). In case of disagreement with this User Agreement (hereinafter — Agreement / Public Offer), the User must immediately cease using the service and leave the website https://omyclasses.com.

1.3. These Terms of Sale of Goods and Services, as well as the information about Goods and Services presented on the Website, constitute a public offer.

1.4. The Agreement may be amended by the Seller unilaterally without notifying the User/Buyer. The new version of the Agreement comes into force immediately upon its publication on the Website, unless otherwise provided by the terms of this Agreement.

1.5. The Public Offer is considered accepted by the Website Visitor / Buyer from the moment the Buyer places an Order by any available method and from the moment the Order is accepted by the Seller and confirmed by the Seller.

A retail purchase and sale agreement is considered concluded from the moment the Seller issues any document approved by the Seller confirming payment for the goods to the Buyer.

By providing their e-mail, phone number, or other contact details to the Seller, the Website Visitor/User/Buyer consents to the use of these means of communication by the Seller, as well as by third parties engaged by the Seller to fulfill obligations to Website Visitors/Users/Buyers, for the purpose of sending promotional and informational mailings containing information about discounts, upcoming and current promotions and other events of the Seller, about the transfer of the order for delivery, as well as other information directly related to the fulfillment of obligations by the Buyer within the framework of this Public Offer.

2. Subject of the Agreement

2.1. The subject of this Agreement is to provide the User with the opportunity to purchase Goods and Services for personal, family, home, and other needs not related to entrepreneurial activity, as presented in the catalog of the Online Store at https://omyclasses.com.

2.2. This Agreement applies to all types of Goods and Services presented on the Website, as long as such offers with descriptions are present in the Online Store catalog.

3. Website Use

3.1. Registration on the Website is carried out using the tools provided on the website, and in their absence, it is not a necessary action for using the Seller’s website.

3.2. Registration on the Website is not mandatory for placing an Order.

3.3. The Seller is not responsible for the accuracy and correctness of the information provided by the User during registration.

3.4. The User undertakes not to disclose to third parties the login and password specified by the User during registration. In case the User suspects the security of their login and password or the possibility of their unauthorized use by third parties, the User undertakes to immediately notify the Seller by sending an appropriate email to: omyclasses@izykin.com.

3.5. Communication between the User/Buyer and the Seller’s representatives must be based on the principles of generally accepted morality and communication etiquette. The use of offensive language, abuse, derogatory expressions, as well as threats and blackmail, regardless of their form or recipient, is strictly prohibited.

4. Goods, Services, and Purchase Procedure

4.1. The Seller ensures the availability of Goods and Services presented on the Website. Accompanying photographs of Goods and Services are simple illustrations and may differ from the actual appearance and essence of the Goods and Services. Accompanying descriptions/characteristics of Goods do not claim to be exhaustive and may contain typos. For clarification of information about the Goods, the Buyer must contact the Seller. Information presented on the Website is updated by the Seller as needed and is not regular.

4.2. In the event that the Seller is unable to provide the Buyer with Goods and Services in the required volume, the Seller has the right to exclude the specified Goods or Services from the Order / cancel the Buyer’s Order, notifying the Buyer by sending an appropriate electronic message to the contact details provided by the Buyer.

4.3. In the event of a full or partial cancellation of a pre-paid Order, the cost of the canceled Goods will be refunded by the Seller to the Buyer using the same method by which the Goods were paid for, or by any other method convenient for both the Seller and the Buyer.

4.4. The Buyer’s Order is placed in accordance with the procedures specified on the Website or by agreement of the parties through the communication channels listed on the website in the “Contacts” section.

4.5. The Buyer bears full responsibility for providing incorrect information, which resulted in the Seller’s inability to properly fulfill its obligations to the Buyer.

4.6. After placing an Order on the Website, the Buyer is provided with information about the estimated date of delivery or access to goods and services, by sending an electronic message to the address specified by the Buyer during registration, or by phone. The Seller or its representative clarifies the Order details, agrees on the date of delivery or receipt of the service, which depends on the availability of the ordered Goods and Services on the Seller’s website and the time required for processing and delivering the Order or providing the Service.

4.7. The expected date of transfer of the Order to the Buyer, forms and methods of delivery, and the expected time of delivery or performance of services are communicated to the Buyer by the person servicing the Order, by transmitting information through the contact information provided by the Buyer.

The date of transfer of Goods or provision of Services may be changed by the Seller unilaterally in case of objective reasons, in the Seller’s opinion.

5. Order Fulfillment

5.1. The methods and estimated delivery times for Goods and Services are indicated on the Website at https://omyclasses.com. Specific delivery times can be agreed upon by the Buyer when confirming the order.

5.2. The delivery area for Goods and Services presented on the Website is not limited and is carried out subject to actual availability at the time of order fulfillment.

5.3. Delays in delivery are possible due to unforeseen circumstances beyond the Seller’s control.

5.4. Upon delivery, the Order is handed over to the Buyer or a third party indicated in the Order as the recipient (hereinafter, the Buyer and the third party are referred to as the “Recipient”). If the paid Order cannot be received, the Order may be fulfilled with respect to a person who can provide information about the Order (order number and/or Buyer’s full name).

5.5. To prevent cases of fraud, and to fulfill the obligations undertaken in clause 5. of this Agreement, upon delivery of a prepaid Order, the person performing the Order has the right to request a document identifying the Recipient, and also to indicate the type and number of the document provided by the Recipient on the Order receipt. The Seller guarantees the confidentiality and protection of the Recipient’s personal data (clause 9.3.).

5.6. In case of non-fulfillment of the Order, the Seller refunds the Buyer the full cost of the pre-paid Order after receiving reliable information that the Order was not properly fulfilled.

5.7. The cost of fulfilling each Order is calculated individually, based on the type, parameters, region, and method of delivery of the goods or provision of services, as well as (if necessary) the payment method, and is indicated on the Website at the last stage of placing the Order.

5.8. The Seller’s obligation to transfer the goods or perform the service to the Buyer is considered fulfilled at the moment of receiving the goods or access to the Service or agreed materials included in the Service.

In case of a justified and timely refusal of Goods or Services, the Buyer provides the Seller with:

an application for a refund;
a copy of the payment receipt;

5.9. Gaining access to the materials or list of services specified in the description of the Goods or Services indicates that the seller has fully and properly fulfilled their obligation to transfer the Goods or provide the service.

5.10. The time limit for making claims regarding the improper quality of Goods or Services is limited to 7 days from the moment of receipt of the goods or services.

5.11. The Goods or Services presented on the Website correspond in quality and content to the essence of the description, even if the description has inaccuracies or incompleteness of information.

5.12. The date, time, and, if necessary, the means of delivery or execution of the Order can be clarified with the person who contacts the Buyer to confirm the Order.

6. Payment for Goods

6.1. Price of goods or services:

In the territory of the Kyrgyz Republic, the price of goods and services is indicated in Kyrgyz Soms.
For other countries, the price of goods and services is indicated in US Dollars.

6.2. The price of the Goods is indicated on the Website. In case of incorrect pricing of the Goods ordered by the Buyer, the Seller informs the Buyer to confirm the Order at the corrected price or cancel the Order. If it is impossible to contact the Buyer, this Order is considered canceled. If the Order was paid for, the Seller refunds the Buyer the amount paid for the Order by the same method it was paid or by another method by agreement of the Parties.

6.3. The price of Goods or Services on the Website may be changed by the Seller unilaterally. However, the price of Goods or Services ordered by the Buyer is not subject to change. The price of Goods may differentiate by regions and countries.

6.4. Features of Payment for Goods using Bank Cards:

6.4.1 Bank card operations are performed by the cardholder or a person authorized by them.

6.4.2 Authorization of bank card operations is carried out by the bank. If the bank has reason to believe that the operation is fraudulent, the bank has the right to refuse to carry out this operation. Fraudulent bank card operations fall under the criminal code of the country where the perpetrator is located.

6.4.3 To avoid various cases of illegal use of bank cards during payment, all Orders placed on the Website and prepaid by bank card are checked by the Seller. For the purpose of verifying the identity of the owner and their legitimacy to use the card, the Seller has the right to demand from the Buyer who placed such an order to present an identity document.

6.5. The Seller has the right to provide discounts on Goods and Services and establish a bonus program. The types of discounts, bonuses, the procedure, and conditions for accrual are indicated on the Website and may be changed by the Seller unilaterally.

6.6. The Seller keeps statistics of orders purchased by the Buyer. The Seller has the right to unilaterally determine the payment methods available to the respective Buyer, based on the statistics of actions performed by the Buyer in their relationship with the Seller.

7. Refunds

7.2. Return

7.2.1. The Buyer has the right to cancel the Order at any time before its receipt or fulfillment;

7.2.2. If the Buyer refuses the Goods or Services, the Seller refunds the cost of the returned Goods or Services, excluding the Seller’s expenses associated with the return operation and costs accompanying the return process (bank commissions, payment system fees, transportation costs associated with ensuring the return process, etc.).

7.2.4. Rendered services and conducted meetings, broadcasts, masterclasses, and other events that took place in the format specified in the service description and in accordance with the event program are not subject to refund.

8. Liability

8.1. The Seller is not responsible for damages incurred by the Buyer due to improper use of Goods and Services purchased on the website.

8.2. All information, services, and events offered by the Seller are not educational or advisory in nature, nor are they services subject to licensing. All services are in the format of informational and entertainment events for a wide range of individuals and audiences with minimal professional training.

8.3. The Seller is not responsible for the content and functioning of external websites.

9. Confidentiality and Information Protection

9.1. User/Buyer personal data is processed in accordance with local legislation.

9.2. When placing an Order on the Website, the User provides the following information: Last Name, First Name, Patronymic, contact phone number, email address, date of birth, gender, delivery address for the goods.

9.3. By providing their personal data to the Seller, the Website Visitor/User/Buyer agrees to their processing by the Seller, including for the purposes of fulfilling the Seller’s obligations to the Website Visitor/User/Buyer within the framework of this Public Offer, promoting the Seller’s Goods and Services, conducting electronic and SMS surveys, monitoring the results of marketing campaigns, customer support, organizing product delivery to Buyers, holding prize draws among Website Visitors/Users/Buyers, monitoring Website Visitor/User/Buyer satisfaction, and the quality of services provided by the Seller.

9.4. Processing of personal data means any action (operation) or set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (including transfer to third parties, including cross-border transfer, if necessary for fulfilling obligations), depersonalization, blocking, deletion, destruction of personal data.

9.4.1. The Seller has the right to send informational, including advertising, messages to the User’s/Buyer’s email and mobile phone with their consent, expressed by performing actions that unambiguously identify this subscriber and allow reliable establishment of their will to receive the message. The User/Buyer has the right to refuse to receive advertising and other information without explaining the reasons for refusal by informing the Seller of their refusal by sending a corresponding statement to the Seller’s email address. Service messages informing the User/Buyer about the order and the stages of its processing are sent automatically and cannot be rejected by the User/Buyer.

9.4.2 Withdrawal of consent to the processing of personal data is carried out by withdrawing acceptance of this Public Offer.

9.5. The Seller has the right to use “cookies” technology. “Cookies” do not contain confidential information. The Visitor / User / Buyer hereby consents to the collection, analysis, and use of cookies, including by third parties for the purpose of generating statistics and optimizing advertising messages.

9.6. The Seller receives information about the IP address of the Website visitor. This information is not used to establish the identity of the visitor.

9.7. The Seller is not responsible for information provided by the User/Buyer on the Website in a public form.

9.8. The Seller has the right to record telephone conversations with the User/Buyer. In doing so, the Seller undertakes to: prevent attempts of unauthorized access to information obtained during telephone conversations, and/or its transfer to third parties not directly involved in the fulfillment of Orders.

10. Term of Public Offer

10.1 This Public Offer comes into force from the moment of its acceptance by the Website Visitor/Buyer, and remains valid until the acceptance of the Public Offer is revoked.

11. Additional Terms

11.1. The Seller has the right to assign or otherwise transfer its rights and obligations arising from its relationship with the Buyer to third parties.

11.2. The Online Store and the services provided may be temporarily partially or completely unavailable due to preventive or other work or for any other technical reasons. The Seller’s technical service has the right to periodically carry out necessary preventive or other work with or without prior notice to Buyers.

11.3. The provisions of local legislation apply to the relationship between the User/Buyer and the Seller.

11.4. In case of questions or claims from the User/Buyer, they should contact the Seller by phone or other available means. All arising disputes will be sought to be resolved through negotiations; if an agreement is not reached, the dispute will be submitted for consideration to a judicial body in accordance with current legislation.

11.5. If any provision of this Agreement is deemed invalid by a court, this shall not affect the validity of the remaining provisions.